Review management for home service businesses
The same review request to every customer, a reply to every review, and an alert when a bad one lands.
What we do
The same ask, every customer
A text or email with your Google review link, the same day as the job.
QR cards for your crew
So the tech can hand over the link on the spot.
A reply to every review
In your voice, written for the next customer reading it.
Alerts and reports
Bad reviews flagged fast; ones that break Google’s rules get reported.
The routine, after every job
Scroll down to follow it, step by step.
Job done
The tech finishes and tells the customer a short text is coming. No script, no pressure.
The ask
The same day, every customer gets the same text or email with your Google review link. The crew also has QR cards.
The review
The customer writes it on their own phone, in their own words, and can add a photo.
The reply
Every review gets a reply in your voice. Bad ones trigger an alert, and ones that break Google's rules get reported.
A steady flow beats a burst
Recent reviews, coming in steadily over time, are among the top signals for the map.
Whitespark, 2026 local search ranking factors
Review questions
Can I give a discount or run a raffle for reviews?
No. Google bans incentives such as payment, discounts and free goods or services for reviews.
Can I ask only my happy customers?
No. Google bans selectively asking for positive reviews. Every customer gets the same request.
Can you remove a bad review?
No one can simply remove a review. We flag reviews that break Google's rules and report them; Google decides. Google says its evaluation typically takes several days, with one appeal.
